Db365 Terms and Conditions

Db365 (db365.win) is a leading online gaming platform in Bangladesh. These Terms and Conditions ("Terms") form a legally binding agreement between db365 and its users. By registering or using any service on db365, you fully accept these Terms.

Db365 reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the revised Terms. We recommend checking this page regularly.

To open an account on db365, you must provide accurate and truthful information. Accounts created with false information may be closed at any time and any funds held may be forfeited.

• Each individual may only open one account.
• Opening multiple accounts from the same IP address, device, or household is prohibited.
• It is solely the member's responsibility to keep their password and login credentials confidential.
• Accounts may not be shared with or sold to anyone else.
• Db365 may request a national ID or other documents at any time for verification purposes.

Db365 supports Bangladesh's most popular mobile banking methods — bKash, Nagad, and Rocket. All financial transactions are conducted in Bangladeshi Taka (BDT).

• The minimum deposit amount is determined in accordance with db365's current policy.
• Withdrawal requests are generally processed within 30 minutes to 24 hours.
• Bonus wagering requirements must be met before a withdrawal can be made.
• Withdrawals to third-party accounts are strictly prohibited.
• In the event of a suspicious transaction, db365 may temporarily place a payment on hold for investigation.
• Db365 reserves the right to verify the source of deposits.

Db365 regularly offers attractive bonuses and promotions. Each bonus comes with its own terms and conditions that members are required to follow.

• Welcome Bonus: New members can receive up to a 200% bonus on their first deposit, subject to specific wagering requirements.
• Wagering Requirements: Bonus amounts generally require a wagering of 10x to 30x, as specified on each offer's page.
• Bonus Expiry: Every bonus has a set expiry period. Once expired, the bonus is automatically cancelled.
• Bonus Abuse: If a member is found to have abused the bonus system, their account and bonuses will be forfeited.
• Promo Code: When using promo codes, separate terms and conditions apply to each code.

Db365 reserves the right to modify, suspend, or cancel any promotion at any time. For more details on bonuses, Promotions Page View.

All games on db365 — slots, fish games, Bingo, betting, and bets — are governed by specific rules. Every game outcome is determined by RNG (Random Number Generator) technology, ensuring complete fairness and impartiality.

• Any bet or game may be voided due to a technical error.
• Winnings obtained by exploiting software bugs or errors are not valid.
• The use of bots, automated software, or hacking tools of any kind on db365 is strictly prohibited.
• Using multiple accounts to gain an advantage in any game will be treated as fraud.
• Db365 reserves the right to make the final decision in the event of any dispute regarding bet outcomes.

Db365 places responsible gaming at the top of its priorities. We believe gaming should be a source of entertainment — not a cause of financial hardship.

• Deposit Limit: Members can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Members have the option to temporarily or permanently close their account at any time.
• Cooling-Off Period: A session break feature is available for members who want to take a temporary break from gaming.
• Age Verification: db365 strictly ensures that no one under the age of 18 can access or use this platform.

To learn more about responsible gaming, Responsible Gaming View the page.

Db365 is committed to protecting the personal information of its members. We use SSL encryption to keep all your data secure. For full details on how we collect, use, and protect your information, please see our Privacy Policy Read.

• Db365 never sells member information to third parties.
• Information may be disclosed to relevant authorities if required by legal obligation.
• Member information is used solely for the purpose of improving our services.

Db365 may temporarily or permanently suspend any account for the following reasons:

• Violation of these Terms and Conditions.
• Evidence of fraud, bonus abuse, or deceptive activity.
• Evidence of operating multiple accounts.
• If there is suspicion of money laundering or illegal activity.
• Failure to cooperate with KYC verification.

Db365 strives to deliver the highest quality service. However, db365 is not liable in the following situations:

• If a game or bet is interrupted due to loss of internet connection.
• Errors caused by third-party software or payment gateways.
• Temporary unavailability due to unplanned server downtime or scheduled maintenance.
• If a loss occurs due to a member's own negligence or sharing of account credentials.

Db365 always strives to resolve technical issues promptly and is ready to assist members with any problems they encounter.

Db365's Terms and Conditions are governed by applicable law. Any disputes will first be addressed through db365's customer support team.

• Members can submit any complaints to [email protected].
• Db365 aims to respond to complaints within 7 business days.
• In any dispute, db365's decision shall be considered final.